Frequently Asked Questions
Everything you need to know about bringing Sunshine into your home.
What is the standard shipping timeframe for large appliances?
Most large appliances are delivered via our specialized freight partners within 5-10 business days. You will receive a tracking link and a call to schedule a specific delivery window once the item reaches your local hub.
Do your products come with a manufacturer warranty?
Yes, all appliances sold at Sunshine Appliances include a minimum one-year manufacturer warranty. We also offer extended protection plans that cover accidental damage and mechanical breakdowns for up to five years.
What is your return policy for home appliances?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused. Please note that a restocking fee may apply to large appliances that have been unboxed or installed.
Do you provide professional installation services?
Absolutely. During the checkout process, you can select 'Professional Installation' for refrigerators, dishwashers, and laundry units. Our certified technicians will ensure your new appliance is set up and tested correctly.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For larger purchases, we offer flexible financing options through Affirm and Klarna, allowing you to pay in monthly installments.
Can you haul away my old appliance?
Yes, we offer a haul-away service for a small additional fee. Simply add the 'Haul Away' option to your cart when purchasing your new unit, and our delivery team will recycle your old appliance responsibly.